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Data Security & User Privacy

Privacy and Policy

Your trust and privacy are paramount to us. This policy details how GiftVillage collects, uses, protects, and handles your personal information when using our platform.

Effective Date: January 1, 2026•Last Updated: September 15, 2026•Version: 2.1
Showing 7 of 7 Sections

Table of Contents

Section 01

Information We Collect

Overview of the personal details and usage data collected by GiftVillage.

At GiftVillage, we respect your privacy and are committed to protecting your personal data. When you visit our website, register an account, or make a purchase, we collect necessary information to provide a seamless gifting experience.

Personal Identifiers

Your full name, email address, phone number, delivery addresses, and account password details.

Recipient Details

Recipient name, gift delivery address, custom card message notes, and recipient contact phone numbers.

We also automatically collect technical data such as IP address, browser type, device information, and interaction history to improve performance and security.

Section 02

How We Use Your Data

Purposes for processing your personal information.

We process your information strictly for legitimate commercial purposes, including:

  • Processing, fulfilling, and dispatching your gift orders to recipients.
  • Sending order confirmation receipts, tracking updates, and delivery alerts.
  • Providing customer support and responding to inquiry tickets.
  • Customizing product recommendations and promotional offers with your consent.
  • Preventing fraudulent activity and protecting our platform against security threats.
Section 03

Data Sharing & Third Parties

Trusted partners with whom we share essential information.

GiftVillage does not sell, rent, or trade your personal information to third-party marketers. We only share essential data with verified service providers strictly necessary to fulfill your orders:

Logistics

Licensed courier and delivery partners to ship hampers and verify recipient addresses.

Payments

PCI-DSS compliant payment gateways for encrypted credit card processing.

Section 04

Cookies & Tracking Technologies

How we use cookies to personalize your shopping experience.

We use essential cookies, analytical tags, and local storage to remember your shopping cart items, locale preferences, and session state.

Cookie PreferencesYou can disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may impact checkout functionality.
Section 05

Data Security & Encryption

Security protocols and encryption standards protecting your information.

GiftVillage implements robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or alteration.

  • SSL/TLS 256-bit encryption for all data transmitted between your device and our servers.
  • Role-based access controls for operational personnel.
  • Regular security audits and vulnerability assessments.
Section 06

Your Privacy Rights & Controls

How to access, update, or request deletion of your personal data.

You have full control over your personal information. Under applicable privacy laws, you have the right to:

Access & ExportRequest a copy of your stored personal profile.
RectificationUpdate inaccurate profile or address details.
DeletionRequest account deactivation and data erasure.

To exercise any of these rights, contact our Data Protection Officer at privacy@giftvillage.com.

Section 07

Updates & Contact Details

Policy modifications and privacy contact channels.

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify registered users of material updates via email or platform announcements.

Privacy Inquiries & Support

For any questions regarding this Privacy Policy or your data protection rights, please contact us:

Email: giftvillage@gmail.com•DPO Office: privacy@giftvillage.com